A survey fielded in January by Decipher Research for Intuit Health, polled 1,000 American adults online.
Among the findings:
— Nearly 20% of Americans feel they cannot easily reach their doctor’s office to ask questions, make appointments or obtain lab results.
— A full 81% would schedule their own appointment via a secure Web service and fill out medical/registration forms online prior to their appointment.
— A secure online method to access medical histories and share information with their doctor would be used by 78% of respondents.
— Among Gen Y respondents (born 1965 to 1983), 59% said they would switch doctors for one with better online access, compared to only 29% of Baby Boomers (born 1946 to 1964).